Delivery & Returns
Ireland (including N. Ireland) tracked delivery €5 (An Post)
FREE on orders over €95.
Orders placed before 4.00pm Monday to Friday are normally dispatched that day.
Orders taken over the weekend will be dispatched on Monday (incase of bank holiday - on Tuesday)
An Post deliveries takes 1 to 3 working days (Ireland) *Christmas time up to 12 business days.
*Please note that deliveries over the festive season takes longer!
EU Flat rate €10 (5-12 business days)
ITALY €14 (15-21 business days)
UK Flat rate €10 (5-12 business days)
USA & CANADA €12 (7-21 business days)
*Some order destinations may be subject to import duties and taxes (for example UK and non EU countries) If import charges are applied by your selected destination country, payment of these charges are your responsibility as the customer. Cotton Kids is not responsible for these charges.
CLICK & COLLECT FREE
Ready for collection next working day from our store in DUNSHAUGHLIN. You will receive an email with confirmation and order number (check spam or promotion folder too).
We are happy to refund any item within 14 days from date of arrival, if for any reason you change your mind.
*Christening and Occasion Wear - if for any reason you want to return it, please pack it carefully and send it back ASAP or within 7 working days.
(We are a small business and our stock levels are not high) Thank you ❤️
Sorry, but we do not offer an exchange, please make a new order.
Please make sure your items are returned NEW, UNUSED and with its original packaging and designer garment TAGS still attached. We cannot accept returns of items as faulty if they have not been treated as instructed in the garment care label.
Of course, it's fine to try an item on like you would in a shop, but please don't actually wear it. If an item is returned to us damaged, worn or in an unsuitable condition, we won't be able to give you a refund and we may have to send it back to you (and ask you to cover the delivery costs). All items are inspected on return.
Unfortunately returns that do not meet our guidelines cannot be accepted and will be shipped back to you.
If item that you receive is faulty, contact us before posting it back.
Please note that Final Sale Items (60% and over in reductions) can not be returned or exchanged, they have been reduced in price for this reason.
These conditions do not affect your statutory rights.
Please keep your proof of postage.
Customers are responsible for the cost of returns.
Our return address:
Unit 4 The Paddocks
Dunshaughlin Co. Meath
- on social media @cottonkids.ie
- mob. 087 682 8579 (Sandra)